jl26 Privacy Policy — How We Handle Your Personal Data in the Philippines

When you register for an account on jl26, we collect basic personal information including your full name, date of birth, email address, and mobilenumber. This information is required to create and verify your account, ensure you meet the minimum age requirement, and comply with applicable regulations in the Philippines. We also collect your preferred payment details — such as your GCash number or local bank account information — solely for the purpose of processing deposits and withdrawals in Philippine pesos. When you use the jl26 platform, we automatically collect certain technical data including your IP address, device type, browser version, and session activity logs; this helps us maintain platform security and improve your overall experience. We do not collect any sensitive personal information beyond what is strictly necessary for account management and regulatory compliance.

If you contact our support team, we may retain records of that communication — including your messages and any documents you share — to help resolve your query and improve our service quality. All information you provide is stored securely and accessed only by authorised personnel who need it to carry out their specific responsibilities on the platform.

jl26 uses your personal data for a number of clearly defined purposes, each of which is grounded in a legitimate legal basis under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. The primary purpose is to operate your account: verifying your identity, processing your transactions in PHP, and delivering the platform features you have signed up to use. We also use your data to comply with our legal and regulatory obligations, which may include age verification, anti-money laundering checks, and responding to lawful requests from Philippine authorities. Where you have given your consent, we may use your contact details to send you relevant platform updates, promotional information, or service notifications — you can withdraw this consent at any time by contacting our support team. We analyse aggregated, anonymised usage data to understand how players interact with the platform so that we can make improvements; this analysis does not identify you personally. We will never sell your personal data to third parties, and we will never use it for purposes that are incompatible with the reasons for which it was originally collected.

jl26 does not share your personal information with third parties for commercial or marketing purposes. However, there are limited circumstances in which your data may be disclosed to trusted service providers who assist us in operating the platform — for example, payment processors who handle your PHP transactions, identity verification partners, and cloud infrastructure providers who store platform data securely. All such third-party partners are bound by strict data processing agreements and are only permitted to use your information for the specific purpose for which it was shared. In some cases, we may be legally required to disclose your information to Philippine government agencies, regulatory bodies, or law enforcement authorities — we will only do so when required by law and to the minimum extent necessary. If jl26 undergoes a business restructuring or change of ownership, your data may be transferred as part of that process, but only under conditions that maintain the same level of protection described in this Privacy Policy. We will notify you of any material changes to how your data is shared as soon as reasonably practicable.

As a player based in the Philippines, you have a number of important rights over your personal data under the Data Privacy Act of 2012. You have the right to access the personal information we hold about you and to request a copy of it at any time by contacting our support team. You also have the right to correct any inaccurate or incomplete information in your account — we encourage you to keep your details up to date to ensure smooth account operation. If you believe your data is being processed unlawfully or that it is no longer necessary for the purposes for which it was collected, you have the right to request its deletion, subject to any legal retention obligations that apply to jl26. You have the right to object to certain types of processing, including direct marketing communications, and to withdraw any consent you have previously given without affecting the lawfulness of processing carried out before that withdrawal. To exercise any of these rights, please reach out to our support team using the contact details provided on this page — we aim to respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine law.

jl26 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations in the Philippines. Account information is typically retained for the duration of your active account and for a defined period after account closure, in order to meet our legal and regulatory obligations. Transaction records are kept in line with financial record-keeping requirements under Philippine law. Once your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you. We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse — including encrypted data storage, access controls, and regular security reviews. While no online platform can guarantee absolute security, jl26 is committed to maintaining industry-standard protections and to responding promptly to any security incidents that may affect your data.

jl26 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable laws and regulations in the Philippines. When we make significant changes, we will notify registered players through the platform or via the contact details associated with their account, and we will update the effective date shown at the top of this page. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your information. Continued use of the jl26 platform after any update to this policy constitutes your acceptance of the revised terms. If you have any questions or concerns about this Privacy Policy or about how your personal data is handled, please contact our support team — we are here to help and committed to being transparent about our data practices.